Trust Centre

Controls you can inspect. Claims you can verify.

24-SEVEN publishes its security, service, privacy and operating commitments here, with a clear distinction between software controls already implemented and external validation still required before commercial launch.

Governance set: v9 commissioning editionOwner review: required before public productionLast reviewed: 12 August 2026
Readiness controls implemented

PCI DSS readiness

Provider-hosted payment handoff, no intentional card-data storage, finance commissioning gates and verified event processing.

Not a certification claim. Merchant classification, the applicable SAQ/ROC/AOC and acquirer or QSA validation remain commissioning work.

Review payment-security controls →
Framework published

Service commitments

A practical incident, availability, maintenance and support framework. Measurable targets and remedies belong in the signed order form for the chosen hosting profile.

Not an executed SLA. No uptime, response-time, recovery or service-credit figure is represented as contractually active on this owner-review installation.

Read the SLA framework →
Framework published

Risk management

A NIST Cybersecurity Framework 2.0-informed approach covering governance, identification, protection, detection, response and recovery.

Authenticated operators receive live control signals; external certification is neither stated nor implied.

Read the risk framework →
Rights intake implemented

Data protection

A Nigeria-focused privacy policy and email-verification workflow for access, correction, deletion, restriction, objection and portability requests.

The final legal controller identity, DPO/DPCO appointment and NDPC registration classification must be approved and published before commercial processing.

Read the data protection policy →
Controlled register

Business procedures

Fifteen defined procedures cover reservations, hotel verification, payments, privacy, incidents, access, vendors, content, backup and change management.

Each operating entity must formally adopt, assign and evidence the procedures before launch.

Open the procedure register →
How to read this centre: “Implemented” means the installation contains the stated control. “Commissioned” means real providers, people and production evidence have been approved. “Validated” means the required independent, bank, acquirer or regulatory process has been completed. These are not interchangeable.